Guide
From first share to final download
What the creator and the client each do, in order. Stuck? Start with Troubleshooting.
How to get in
- Creator
creator.shulook.app
Sign in with your creator account to manage projects, files and client details.
Start as a creator - Client
view.shulook.app
Enter the project code from your creator and the last four digits of your registered phone number. No signup or app install.
Open client project
If your phone number has changed, ask your creator to update it before you enter.
Step by step
- Creator
Set up the project
Set up the project with the client's phone number and revision rounds, publish the work, then send the code.
- Client
Pick and comment
Choose photos or mark up files with comments, then send them to the creator.
- Creator
Publish revisions
Publish each revision round with the requested changes. The client reviews it in the same project.
- Client
Finalize
Finish the review when no more changes are needed. Before requesting more revisions, confirm the agreed allowance and scope with your creator.
- Creator
Confirm payment
When the payment arrives by the agreed method, check it and mark the project as paid.
- Client
Download
Once payment is confirmed, download the published final files.
Need more revision rounds? Talk to your creator before asking. Earlier comments stay with the round they were made on.
Download conditions
All three must be true before downloads open.
- You entered with the correct project code and verification digits.
- The creator confirmed payment and the project is complete.
- The creator has published the final files.
Original files can be large, so download them on Wi-Fi or a computer.
Troubleshooting
It says my code or digits don't match
What to checkCheck that you typed the code exactly as sent, and ask your creator whether your registered phone number has changed.
I can't see the revision
What to checkRevisions appear once the creator publishes them. If it says the creator is still revising, wait for the next round.
I paid, but downloads aren't open
What to checkPayment isn't marked automatically. Ask your creator to confirm your payment.
There are no files to download
What to checkThe final files may not be published yet. Ask your creator to check.
Still have a question?
Email us. Please don't include passwords or verification digits.
hello@shulook.app