Guide

From first share to final download

What the creator and the client each do, in order. Stuck? Start with Troubleshooting.

How to get in

  • Creator

    creator.shulook.app

    Sign in with your creator account to manage projects, files and client details.

    Start as a creator
  • Client

    view.shulook.app

    Enter the project code from your creator and the last four digits of your registered phone number. No signup or app install.

    Open client project

If your phone number has changed, ask your creator to update it before you enter.

Step by step

  1. Creator

    Set up the project

    Set up the project with the client's phone number and revision rounds, publish the work, then send the code.

  2. Client

    Pick and comment

    Choose photos or mark up files with comments, then send them to the creator.

  3. Creator

    Publish revisions

    Publish each revision round with the requested changes. The client reviews it in the same project.

  4. Client

    Finalize

    Finish the review when no more changes are needed. Before requesting more revisions, confirm the agreed allowance and scope with your creator.

  5. Creator

    Confirm payment

    When the payment arrives by the agreed method, check it and mark the project as paid.

  6. Client

    Download

    Once payment is confirmed, download the published final files.

Need more revision rounds? Talk to your creator before asking. Earlier comments stay with the round they were made on.

Download conditions

All three must be true before downloads open.

  • You entered with the correct project code and verification digits.
  • The creator confirmed payment and the project is complete.
  • The creator has published the final files.

Original files can be large, so download them on Wi-Fi or a computer.

Troubleshooting

  • It says my code or digits don't match

    What to checkCheck that you typed the code exactly as sent, and ask your creator whether your registered phone number has changed.

  • I can't see the revision

    What to checkRevisions appear once the creator publishes them. If it says the creator is still revising, wait for the next round.

  • I paid, but downloads aren't open

    What to checkPayment isn't marked automatically. Ask your creator to confirm your payment.

  • There are no files to download

    What to checkThe final files may not be published yet. Ask your creator to check.

Still have a question?

Email us. Please don't include passwords or verification digits.

hello@shulook.app